Versand
SHIPPING POLICY Last updated: July 2026
Processing Time All orders are carefully inspected and prepared within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Estimated Delivery Times
- 🇻🇳 Vietnam (Domestic): 2–5 business days
- 🌏 Asia (Southeast & East Asia): 5–10 business days
- 🌍 International (US, Australia, Europe & more): 10–21 business days
- 🌍 Africa: 14–28 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Shipping Costs Shipping rates are calculated at checkout based on your destination and order weight. Free shipping thresholds may apply during promotional periods.
Customs, Duties & Import Taxes Immortal Archives ships internationally on a Delivered Duty Unpaid (DDU) basis. This means:
- Customs duties, import taxes, and any applicable fees are the buyer's responsibility.
- These charges are determined by your local customs authority and are not collected by Immortal Archives at checkout.
- We recommend checking your country's import regulations before placing an order, especially for high-value luxury items.
Order Tracking A tracking number will be provided via email once your order has been dispatched. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at [Contact@immortalarchives.store]. We will work with the carrier to resolve the issue promptly.